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  • What if the class I need is not posted on your schedule?
    Send us an email at sure to include the course and desire date. Our team will follow up within 48 hours.
  • The class I would like to register for says Initial/Expired or Renewal? What does that mean?
    If this is your first time taking the course you will register for the Initial /Expired Course. If you have previously taken a course you may register as renewal if it is within thirty calendar days of your original course date. If you are pass the thirty days you will need to register for the Initial/Expired Course.
  • Can I register for a class the Same Day?
    Yes. You may register for a class up to an HOUR before the class begins.
  • I want to inquire about an off site class?
    Please use our registration form. Be sure to include the amount of participants, desire date, time and contact information. Our team will follow up within 48 hours.
  • How long will it take me to receive my e-card?
    We offer a same day e-card service. Please allow us 6-8 hours to process your card.
  • If I do not have access to email can I access or find my card online?
    Yes. Click here. Type in your first/last name & email. If you are unable to find your card. Please email us at
  • I took your course but I did not receive an email to claim my e-card?
  • Will I receive a physical card?
    No. You will receive a electronic card in your email. You may print it at home.
  • What if I need help locating my card after I have claimed it?
    Send us an email describing your issue or concern to Our team will follow up within 48 hours. If you call we will instruct you to send an email.
  • What are the payment methods available?
    We only accept Cash, Credit/Debit cards and Paypal payments.
  • Will I be charged when I register for the class?
    No.You will only be charged if you do not follow our cancellation policy.
  • Can I pay using PAYPAL without a PAYPAL account?
    Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use. Without a Paypal account, all you need is any Debit/Credit card listed below that is supported by Paypal. Paypal is the easiest & most secure way to make payment online. No account needed. If you lost your receipt send us a email to info@jiccprplus. Please allow 24-48 hours to respond
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